FlyerTalk Forums - View Single Post - Customer-unfriendly decision: 120-minute delay for a full refund
Old Aug 3, 2020, 9:33 pm
  #86  
rickg523
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Join Date: Jun 2013
Posts: 17,455
Originally Posted by defrosted
Great question, the answer probably isn't cut and dry. But we are talking 2 hours here. Any other mode of transportation could be delayed (granted perhaps not on purpose) by 2 hours just as easily. I don't know where the unreasonable line is, I give you that, but i do know moving to 120 minutes versus 90 doesn't cross it.
I fly an intrastate flight that's less than an hour and a half gate to gate. I'm saying a 2 hour Mulligan is unreasonable.
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