Originally Posted by
cfabar1
I find the uber eats customer service especially bad... nearly impossible to reach a human being.... I hope amex reevaluates this and the airline credit heading into 2021 and offers something better.
The irony with Uber Eats is that the system seems to just automatically refund me for every customer service issue I raise, rather than getting a human in the mix to actually try to address/resolve the problem.
But I agree that I find Uber to be an awful company to deal with and would welcome a different benefit from AMEX.