FlyerTalk Forums - View Single Post - Customer-unfriendly decision: 120-minute delay for a full refund

Aug 2, 2020, 2:34 pm

#14

LAX_Esq

Join Date: Sep 2002

Location: LAX

Programs: AA PLT / 2MM

Posts: 2,113

Quote:

Originally Posted by smartytravel

if airlines can change by 120 minutes, why couldn’t passengers change by 120 minutes without consequences?

Because the passenger AGREES to that contract of adhesion from the oligopolistic airline, don't you get it?

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