Originally Posted by FlyerGoldII
I talked some time ago to the internet support staff on this problem.
There is a glitch. The online system works if none of your fligths ticketed and flown are credited. If even one flight is credited, then the online system is not able to credit your missing Aeroplan miles on the remaining flights.
Then why don't they alert us to the fact that we cannot enter just one missing segment out of a multi-segment itinerary? The don't even have to admit it is a glitch.
I have tried the system at least three times without success. Now I know why!