Originally Posted by
SHLTP
Not to excuse the bad service here... I wonder how much is because hotels shut for 6 months during off season and many staff leave. I loved Caresse and have kept in touch with 6 or so of their staff. All of them have left Caresse including the GM since I stayed there last year.
Is this staff turnover during the off season a problem endemic to all Bodrum hotels or just Caresse?
Good question. I am not sure why there would be more or less turnover at Caresse than at competitors, but it has never seemed to be a problem at other hotels as far as I can tell. Heck when we stayed at EDITION it was only a couple of months after a brand new opening (not just seasonal closure), so it could not be worse than Caresse reopening after 6 months off.
When we checked in our hotel in Istanbul after the stay at Caresse, our butler mentioned that he has a friend working at Caresse and confirmed there are many customer complaints recently so their issues are starting to be known even outside of Bodrum.