FlyerTalk Forums - View Single Post - Amex Delta Changes & New Benefit Changes.
Old Jul 30, 2020 | 9:43 am
  #815  
LowValueCustomer
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Join Date: Sep 2019
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Originally Posted by dcadwell
Interesting. Mine hit on 7/12 and was $550.
Same - $550 fee hit on 7/9. Mine was on the Reserve Biz.

Also, weird experience with the customer appreciation credit - I called in to try for a retention bonus and came up dry, but they promised a $125 customer appreciation credit would post automatically within a few days. No dice, so I called in again and the agent had no idea what I was talking about, but eventually just manually applied a $125 credit to my account. I guess the moral of the story is, pay attention to whether you've received the customer appreciation credit and follow up if not.
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