On a side note, this may be interesting for someone. The thing is that my wife will likely switch a job (employer - new place of work, id, etc.) so I asked QR how will they handle this situation. This is their response:
Once her new employee ID is available, please share a clear image of it with us alongside the following information so we can have her details updated:
-name of the passenger
-email address and contact number added on the booking
-date of ticket purchase
-form of payment