Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
TAP is useless at IT. We can wait months for this to get fixed. I emailed and tweeted them last week and got no reply from either.
However, I found a workaround.
1. Bring up the panel to manage your booking
2. Enter an invalid PNR and name
3. The "Booking not found" page will be displayed .... enter your full ticket number and name here ... 047.........
4. Hey, presto ... you are inside your reservation.