However, you are entitled to a refund of your ticket, including miles back to your VS account and cash paid in taxes and carrier surcharges refunded to your credit card. The carrier has 7 days from the day you request the refund to initiate the two refunds.
If you have not heard back on the 8th day, you may file a credit card chargeback for the cash components and a DOT complaint as to both the cash and miles. So long as properly documented, you should see your cash refunded in short order. Make certain to do everything in writing and to include with your chargeback & DOT complaint:
1. Reference to the DOT rule in 14 C.F.R.
2. Copy of your e-ticket receipt.
3. Copy of cancellation notice.
4. Copy of your request for a refund.
5, Response denying the refund or note that there was no response.
Unless you believe in interest free loans, there is no benefit to leaving, particularly your cash, with anybody other than your own financial advisor.