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Thread: September 2020 flight cancellations and operational changes
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Old Jul 24, 2020, 12:41 pm
  #221  
Modo
 
Join Date: Jan 2006
Location: Kendal, Cumbria and Luzon
Programs: BA Silver, PR Elite, Avis Preferred Plus, PC Diamond Ambassador
Posts: 1,129
Chargeback
Originally Posted by Will100
I had the same with Bangkok Airways, Amex chargeback solved their refusal to even answer my emails.
Five calls to BA without answer after 10 mins 2X.

Cut off 3X

Can't get refund online.

Just sent M & S Chargecard a Chargeback with screen shots of all attempts..

It includes a claim for costs.

Note M & S dont credit refunds received in a statement charging period - it credits in the subsequent charging period. (So I'm making an interest free 7 week loan!)

How are BA accounting for these" fake" revenues?!
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