Originally Posted by
Will100
I had the same with Bangkok Airways, Amex chargeback solved their refusal to even answer my emails.
I tried for weeks to work with Malaysia Airlines. I was even willing to take their vouchers, but the vouchers will expire before my son finishes school. I only needed MA to extend the voucher by two weeks as he finishes the first week of July, but the vouchers expire on June 30, 2021 and MA would not budge. So, I have now put in a claim with my Virgin Atlantic Credit Card and hoping for a charge back as well.