FlyerTalk Forums - View Single Post - Should Delta Introduce a Diamond Lifetime Tier?
Old Jul 24, 2020 | 8:14 am
  #7  
HDQDD
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15 Years on Site
 
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,366
Lifetime (or as DL calls it "complimentary") status is a tricky one. It certainly is a nice reward for great customers, but it also can backfire on the company. "Oh, I hit lifetime xxx status on yyy, now I'm going to use zzz's product". Not to mention it swells the ranks at the top.

I like lifetime statuses, but I think holding back the top tier status for those who actually earn it every year is a good idea. Discourages those who are marginal from spreading their business around to make status in other programs and gives them something to strive for. Now, if I were at like 8MM, I'd likely feel differently.
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