Originally Posted by
tobiashenry
I cancelled a flight because TAP changed my flight. The flight was booked in June and flights were cancelled in July for YUL-LIS-LHR. Thereafter, I requested a voucher. I was under the impression that I will have 20% more of the voucher value.
According to this, I should be qualified. Anyone has similar problems?
But what is the problem? Are you still waiting for the voucher, or have you received a 100% one, rather than 120%?
If the cancelled flight were scheduled to take place before end-August (you don't say) you should get 120%.
TAP can throw in jiggery-pokery about treating round-trip tickets as two one-ways, but even if your return is after the cut-off date, it would be unreasonable for them to attempt to exclude the return flight from the 20% boost.