FlyerTalk Forums - View Single Post - Covid-19 BA Rebooking/Cancellation/Refund HELP & ADVICE *No Speculation etc*
Old Jul 23, 20, 8:59 am
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 61,122
Further to my earlier post 3052 about how FTVs are turning into a version of EMDs, which allow for online / self serve rebooking:

Today, and I did nothing to prompt this, I got the following email about an unrelated FTV sitting around for some time (March 2020 to be slightly more accurate):

Originally Posted by British Airways

We’ve replaced your future travel voucher

Dear Mr CWS,

Good news. We’ve replaced your future travel voucher with a new eVoucher you can use on

Why have we replaced your voucher?
To make it quicker and easier for you to make a booking. The future travel voucher we sent you doesn't work on and you could only use it by calling us.

This new eVoucher has exactly the same value as your previous future travel voucher.

Your new eVoucher details
125-4200123456 / GBP166.13 / CWS / [email protected]

You can use this eVoucher to pay or part-pay for a new booking online. We’ll give you another eVoucher if you don’t use its full value.

Flights booked using your eVoucher must be completed by 30 April 2022. View our frequently asked questions for more information.

What happens to your previous future travel voucher?
Please disregard your future travel voucher email. Simply use the eVoucher details above to make a booking.

How to use your eVoucher
When you're ready to book, using your eVoucher couldn't be easier
  1. Find flights on
  2. Review your booking and enter your eVoucher details
  3. See your updated total and continue to payment

Where will your eVoucher take you?
You can use your eVoucher on flights to any destination, whenever you’re ready. Discover our outstanding fares and let your eVoucher take you further for less.
Search Flights
We're looking forward to welcoming you on board when the time comes.
Love and kisses

British Airways xxxx

Last edited by corporate-wage-slave; Jul 23, 20 at 9:35 am
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