Hi all, my Gold status is due to renew in July 2020, I already have enough q points to renew. I had 12 Q Credits remaining in my account. Back in April, I got that email about them renewing my Gold status early and it would run up to July 2021. At this point, the 12 Q credits disappeared and a new allowance of 40 were added, despite the fact it should have just added the 40 to the 12, since my year hadn't expired yet.

Now, I checked my account again and the 40 Q Credits are gone and replaced by the 12 again. Is this just typical QR IT gore or did they backtrack on that?