Should I worry that SAS didn't say my flight was cancelled?
We had one-way flights booked as a single itinerary from KUS to AMS with a connection in OSL on June 18. On June 4th, I received an email from SAS stating that there has been a change to our schedule that stated "we’ve made an adjustment to our flight schedule that impacts your SAS trip."
The new flight was a flight leaving KUS two hours later than before and arriving 2 hours later into OSL. The OSL to AMS flight on our itinerary was no longer listed. A quick check online showed that there were no longer any SAS flights scheduled from OSL to AMS on or around that date.
Of course I immediately applied for a refund of our flights and received an email confirmation of my refund request from SAS. It sounds like it will be several more months before we hear anything.
Obviously, our flight itinerary from KUS to AMS was cancelled and I don't consider a new termination point in OSL to be just a "change" or "adjustment." Should I worry that SAS never used the explicit term "cancellation?" It seems obvious enough to me, but I also don't want to wait until October for SAS to respond only to find out that they are denying our refund and I then have to dispute the charge with my credit card.