BDL didn't have x-ray inspection so our bag had to be visually checked. Whoever cut open the lock did so by cutting both sliders on my Tumi bag, so the damage is much greater than just a missing lock. They didn't even put the lock back in the bag, so obviously they thought some idiot just put a plain old combination lock on the bag. I called TSA and they said they would pay for the repairs, but it's a hassle.