Originally Posted by
st530
So what do people suggest as the strategy? I'm a Titanium with a regular room booked at the Ritz-Carlton Half Moon Bay July 24-27. App check-in doesn't seem to be working. so I can't use the chat feature to ask in advance to put in a request for a suite upgrade. Do I just ask at check-in? If agent doesn't offer (either proactively or in response to my specific request), do folks tend to push it? (I am speculating, but given Covid situation, I would be surprised if all suites at this property are booked this weekend, so a statement at check-in that there are no suites available might elicit some skepticism.)
It is the weekend so suites can be full. Having said that an email to the property asking if they can preblock you into a suite wouldn’t hurt. I would actually ask for one of the fire pit rooms instead of a suite unless you need the space.