Originally Posted by
taffygrrl
Have heard that a number of airlines aren't refunding tickets on cancelled flights due to loopholes.
Air New Zealand is a prime example. Obviously traveling internationally is unsure right now, and stories like this can make a traveler concerned that even if they book a refundable ticket they won't get their money back if they have to cancel. Does anyone have a list or articles showing which airlines are/are not following through on refunds?
No one simple answer. Depends on
- the customer laws of the country/countries involved
- when purchased
- ticket t&c's
- ticket waivers if any
- how paid [credit card refund does not always work (~country dependant)]
- a 101 other possibilities
Most airlines around the world are doing all they can to to keep cash/delay repayment. Including making cash refunds hard to apply and making it appear that a voucher is the only option, when if you did deeper a cash refund is possible. These may be on the fine edge of consumer laws.
I have had all my bookings refunded in full.