I have a Marriott 5 nights travel package that has an 7/20/2020 expiration date. In the past, I could call in sometime in July and get a one-time extension for another year. Today, I logged on my Marriott account and noted that it now had an January 2021 expiration date (I believed that the extension was automatically by Marriott). I called Marriott @801-468-4000 and asked them for 1 year extension from July; I told them that this is not a reward nigh certificate which you earned by having a credit card, but rather a package that I bought with Marriott points which I earned by converting my Marriott timeshare points. The agent , after talking to his manager, told me that they won't be able to do my request. He told them that if I won't be able to use it by Jan 2021, I'd loose it. I feel that I got short-changed by Marriott and would like to know if any of you have this bad experience.