Originally Posted by
GundamWing01
exactly. and for anyone who flies often, they should already understand how this upgrade dance works. for airlines like AA you need a PhD in fare classes, elite priority/EQDs, 500 stickers, SWU, UDU, etc. but ive had way more success with AA. SNA is worse because you have no visibility into the various room type/category reconfigs and capacity control chess games they play.
Your response made me think of an analogy when using a SNA on a free nights award that only let's you book a generic room; it's like requesting an airline upgrade on a Basic Economy ticket. Until the SNA/upgrade clears you don't know whether you'll potentially have a bad room/seat or a nice one. Again, I, for one, did not enjoy the angst while waiting to find out.