FlyerTalk Forums - View Single Post - Mid-rental, need to extend, can’t as my car ‘will be sold’; suggestions/experiences?
Old Jul 17, 2020 | 5:19 am
  #48  
psusaver
 
Join Date: Feb 2011
Location: Pittsburgh, PA
Programs: AA, HH, UA, Amtrak
Posts: 270
Originally Posted by m907
What is selfish about it? It's Hertz's fault for trying to sell a car they don't actually have in their custody.
Hertz expects customer to honor the legal contract and return the car on time. They're not at fault.

Originally Posted by Boraxo
I don’t. Not my problem. People extend Hotel stays and cars all the time. Sometimes even when there is no inventory. This is why people get walked. it is the fault of the contractor for not Properly managing inventory with a margin of error. Like driving your tank to zero every time. As the customer who was walked (or had to wait for the car) I would never blame the customer before me. Always the vendors fault.
Vendor is also doing business in good faith. If a whole bunch of customers do this, and additional delays due to pandemic related cleaning etc now, of course their margin of error is going to be affected. Knowing that Hertz is going through Chap 11, something like this was bound to happen. Customer is lucky they didnt did pulled over and car got impounded by the new owner

Last edited by psusaver; Jul 17, 2020 at 5:26 am
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