Originally Posted by GundamWing01

well, if your experiences with the properties you frequent have provided great SNA value with only a few minutes of work then thats awesome. but im actually surprised you have had no issues. the terrible restrictive nature of SNAs have been widely discussed and commented on blogs and reddit. even the highest tier of AMBs have also complained. IMHO, all AMBs should be guaranteed suite upgrades if available for purchase. no need for stupid SNAs.

but for me, i view SNAs as a lottery ticket. you submit your ticket and hope you get a prize. as you know, SNAs are not guaranteed upgrades like hyatt. they are simply an "upgrade alert" to the property. not to mention SNAs operate in a totally different inventory bucket vs what you see on the website. so if youre the type to apply a SNA and forget about it, then I agree with you. no additional work required. however, the whole point of SNAs is that you actually care about the upgrade. maybe not enough to book the suite via cash, but you want the "loyalty program" to work as intended.

therefore, the babysitting nature of SNAs frustrates me. if you apply the SNA and you dont hear anything within the 5th day period, you have to call. then each property has YMMV front desk who have no idea what youre talking about, managers who reject you or tell you to call "corporate". or you get upgraded to a better room aka "partial ocean view" vs red brick car garage. total BS. many times, ive been upgraded to a "junior suite", but it was simply a regular room in a corner which had enough extra space to put an extra coffee table. what a joke. i can get that normally as plat or titanium. so i no longer play the SNA game. i select 5 EQN to hit 75 for the status and free night. after that, i focus on hyatt and hilton.