FlyerTalk Forums - View Single Post - No refunds for booked stay in Hawaii?
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Old Jul 16, 2020 | 12:09 pm
  #14  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
It does not matter. If the vendor cannot meet a material term of the contract (and the contract does not authorize the vendor to substitute another property or date in its sole discretion), then the consumer is entitled to a refund. If the vendor has issued points, vouchers or other items of value, the vendor is entitled to their return or cancellation.

Plain and simple, for a US-based credit card, the fact that a good or service was not delivered as contracted, is a basis for chargeback.
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