Originally Posted by mcgahat

I had a booking at the Renaissance in Crystal City for this weekend. I called the hotel after making the booking to see if they had any dining outlets open or planned to open. The phone message when called said the property was closed until August 1st. I thought it strange and decided to wait til the next day to follow up more. The next day I get an email from someone at the Residence Inn next door that my reservation had been moved there. I asked why they were still taking bookings for this weekend (and still are) if they know they are closed? I was told it was a Renaissance thing they dont control that. So, in this case it was the hotel that contacted me via email and I would imaging that is pretty typical. I personally think once a property knows for sure it is closed during a particular time frame they should take any more bookings, deceptive to me.