Originally Posted by
garykung
Call AA.
Originally Posted by
tkelvin69
Really not a helpful post at all. When calling it is always useful to have information to suggest.
I disagree with the second post above.
In this particular case
1) the OP has a specific routing in mind (MIA-JFK, JFK-HKG-HKG-KUL)
2) OP has a specific airline in mind
3) OP is probably familiar with the itineraries, dates and aaward redemption charts.
Given the above, the best advice is to call AA with that knowledge and make it happen over the phone.
Telling the OP to look for human interaction (Call AA) was excellent advice in this particular case.
I know you guys love to love your technology computer and apps.
But sometimes a phone call can resolve an aaward problem in 15 minutes (particularly if one is already as knowledgeable as the OP seems to be).