FlyerTalk Forums - View Single Post - COVID Era UA inflight service changes {Archive}
Old Jul 15, 2020, 12:35 am
  #578  
DELee
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Originally Posted by cesco.g
I happen to know people who are working in/with airline caterers. All catering firms have cut staff, many have workers on part-time schedules. There is no issue whatsoever to prepare food as pre-Covid. In one station, they currently prep for 3 carriers. Two of them do full F & J-service (as reportedly LH/LX do as well), one is in cold food/sandwich mode. Typically they get the overall monthly schedule 2-4 weeks out. Final adjustments (add, cancel a flight) are usually within a 48 hrs window.
They have workers on call to serve those last minute changes. Crew meals are like pre-Covid, some now are ordered for cargo-only flights as well, e.g. crew-only, no pax catering.
Many of non-working staff are prepared/very willing to come back to work, so there would be no issue on the production side, if/when airlines are adding flights or go back to regular/pre-covid catering.

There seem to be no government restrictions on the production side, e.g. situation is similar/identical to restaurants preparing food for take-out, if not served on premises.

Bottom-line: this ball is in the airline's court, not the caterers.

(Not to discount your thoughts, EWR764 )
Thanks, cesco.g.

Since this is the United forum, again I will point the finger at UA management and again tell them either lead this airline or turn the reins over to some folks who are willing to.

Hiding behind CV19 isn't doing anyone any good. And the inflight service and catering still sucks.

Do something about it.

David
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