Originally Posted by
metallo
I find them difficult to use, as well. There were other questions in the survey that asked how likely you would be to buy a specific GGU-able fare class, particularly if upgrade space were not available at the time (it said something like "upgrade space not guaranteed") vs. having a bank of funds to use on paid First tickets ("to be used on any flight with First Class seats available").
I am not Gold this year (and, uh, unlikely next year), but in the past I have used very few of the Gold upgrades. Would prefer some alternative, though not sure what that alternative should be.