Originally Posted by
flyerCO
You must select it before searching for flights. You cant select it once you've selected flights.
Right -- as flyerCO says, if you're in the middle of booking already, abandon that and go to My Wallet, find the cert, and check the checkbox before you re-do the flight search.
If there's no checkbox on *that* page...
Originally Posted by
Zorak
If there are no checkboxes you'll need to call in to use the credit.
... then you need to call in to use it.