Originally Posted by
mtdd
In fact the major reason why I was telephoning was because each of my many attempts to complete an online claim form was frustrated at the very point when I clicked on the "submit" button, with an error message "unhandled http rejection". I made this attempt from different devices and using different isps, always with the same result.
Have you ever tried using another web browser? I had the same issue in the past when I tried to online submit a retroclaim, and Chrome just didn't work (the message went through but not the attachments). I used another browser, the lowly and unreliable IE, and it went through for both the message, the PDF and the photos.