Originally Posted by
anabolism
Did the AA RTW agent say why you couldn't use AT to fly CMN-YUL? That's obviously the only OneWorld non-stop/direct flight. Is it because they don't like YUL-MIA-GUA being the only AA segments?
You could certainly put the itinerary on hold using the tool, if you can, and then call AA to see if they can take it over. If they won't (due to not having AA over an ocean), you could try contacting UL to see if they will change the segment to surface and then issue.
She said AT wasn't being used for RTW tickets of which she had booked the previous segment on them. The tool isn't allowing any CAI opportunity (surface or flight MAD-CMN-CAI) with the error message of no travel to the Middle East from Europe allowed.
We didn't get to the DFW-HKG segment which I was going to use AA but no mention by her with a transoceanic requirement. I'll call back tomorrow.