Originally Posted by
Winniesbestfriend
My opinion is no, I think now that bars and restaurants have reopened in the UK and Europe the lounges should reopen as well.
To put it verbosely, they care more about avoiding bankruptcy than about your opinion as an elite customer.
Sure, if it was financially viable, you'd like to make your loyal and frequent customers happy by providing lounge access and other perks. But what's the point in keeping customers happy if you are insolvent before winter 20/21 is over? Keep in mind many hotels and airlines are still at +/-30 percent of their pre-coronavirus capacity utilization. Nowadays, avoiding a liquidity crisis trumps binding existing customers to your business over the long term.