Originally Posted by
ORDnHKG
It said i have cancelled my membership, if i wish to reactivate my account, please contact us.
Thats so strange, i just redeemed two rewards back to back the day before i lost my surveys, that got me cancelled, and i only have one account.
They may have an algorithm built in these days showing up highlighted areas they deem to be of concern. This could be too many redemptions in a short period of time in your case or others. I was banned this week but only redeemed a few weeks ago so too many not my issue. They can do what they like, I lost 7500 points.