FlyerTalk Forums - View Single Post - BA refunded my money...and I didn't want them too!

Jul 7, 2020 | 5:33 am

#37

KARFA

FlyerTalk Posting Legend and Ambassador: The British Airways Club

Join Date: Apr 2012

Location: Leeds, UK

Programs: BA GGL/CCR, HH Diamond

Posts: 48,300

Quote:

Originally Posted by Newly Wed

Thanks Karfa. I don't suppose you know the source of the requirement for two notices of change. I didn't see it either in the EU Directive or the UK regulations that implement it. But is mentioned at paragraph 33 of the HM Gov guidance note at: https://assets.publishing.service.go...tions-2018.pdf.

This is the legislation https://www.legislation.gov.uk/uksi/.../contents/made

There are provisions to change under Section 11 which requires two notices before auto cancel by the operator. Also under section 13 if there are unavoidable and extraordinary circumstances the organiser can terminate and refund.

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