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Thread: BA refunded my money...and I didn't want them too!
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Old Jul 7, 2020 | 5:24 am
  #36  
Newly Wed
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Join Date: Mar 2016
Programs: BA Gold
Posts: 731
Astonishing response from BA today:

As we are working under the situation of a global pandemic which is force mejur, I am afraid i am unable to agree with the below.

Your booking has been cancelled and refunded and I am afraid there is nothing further I can help with regarding this, The flight cancellations were made not due to operation needs but due to the Foriegn and commonwealth office advisory against all but essential travel.

I am sorry that this may not be the answer you wanted and I am also sorry that you have been effected by the pandemic.

Even ignoring the spelling mistakes and typos this has left me speechless. I'm sure the many millions of customers seeking refunds instead of FTVs would be interested to know of BA's reliance on force majeure and FCO advice.

BA also ignored my SAR request.
Last edited by Newly Wed; Jul 7, 2020 at 5:25 am Reason: Typo
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