Originally Posted by gbenrus25

I had a 6 nights reservation in September for a sunset OWV villa. I booked it before the points devaluation and it cost $300 + 340,000 points. I also had the free seaplane transfer for 2. Unfortunately, I just got an email from the hotel letting me know my reservation would be canceled because they're closed till October 1st.

Is it possible to get the hotel to honor the rate for a future booking? My understanding is that the Maldives resorts open in mid-July so it appears this hotel has chosen to be safe rather than sorry. If that's the case, I'd think they should be honoring the rates used for existing bookings. However, I emailed them and they said they can't honor either the rate or the free seaplane transfer. Any recourse I can take?

Thanks



What dates were you meant to be there?