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Old Jul 6, 2020, 11:45 pm
  #113  
David7
 
Join Date: Mar 2018
Programs: DL DM, FB Gold
Posts: 296
When the lounge had shut and there was no onboard service I sent in a receipt for 13€ from a CDG airport shop for water, soft drink and sandwich. AF refused to reimburse these 13€ citing that the ticket does not entitle me to any catering.
When LH didn’t have catering due to the caterer striking, some passengers went to court and got 25% of their Business class fare or something as it was argued that catering is an important part of the fare premium paid in Business
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