FlyerTalk Forums - View Single Post - Covid19: LH Group general waiver to rebook flights
Old Jul 6, 2020 | 9:36 am
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capedreamer
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Originally Posted by oliver2002
LH & co just cleaned up their schedule to the end of the summer 2020 (October 31). Considering their are only operating 50% of their original schedule this means they have rebooked/cancelled about 10-12 million reservations in 10 days. They are expecting to have to refund about 1.2-1.8 bn € over the next three months from this wave alone. That would explain the overloaded call centers
I was anticipating something like this. Makes sense. Hopefully the lines will free up a bit by July 20. Thanks!
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