FlyerTalk Forums - View Single Post - ANA award change policy
View Single Post
Old Jul 3, 2020, 8:30 am
  #165  
Wasabi Tofu
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Originally Posted by asdfghjk
Thank you.
If the dummy flight, JFK-BKK, is not available, I can book a waitlisted ticket, and it would still be the same right?
Yes, you can ask waitlist for ANA award (not star alliance award).
Also, changing the flight pass the one year mark by phone is allowed by rule or I have to beg?
It's rule. ANA's web site couldn't handle this type of reservation change(i.e, flights beyond 1 year ticket validity).

Edit: When I searched for the trip: SGN-TYO-NYC & NYC-TYO-BKK, I got the message "This service is not available for the specified itinerary". After some reading, I found out that open jaw is not allowed between SGN & BKK. So for the first flight, can I book BKK-TYO-NYC then change to SGN-TYO-NYC later together with changing the date? Thanks.
SGN-xTYO-NYC-xTYO-BKK is an invalid routing.
NYC-xTYO-SGN//BKK-xTYO-NYC is a valid routing.

Furthermore, routing change isn't permitted. So, not your case,
you can't change NYC-TYO-BKK-TYO-NYC to BKK-TYO-NYC-TYO-BKK.
Wasabi Tofu is offline