FlyerTalk Forums - View Single Post - aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Old Jun 30, 2020 | 4:20 pm
  #5643  
jerry305
All eyes on you!
15 Years on Site
 
Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,037
Originally Posted by mapleg
Just updating the issue I reported in post 5639.

I called AMEX about points being rejected by Aeroplan on my MR points transfer. They said yes, aware of the issue and IT is working on with Aeroplan. She mentioned there have been a number of calls about this in the past few days. No ETA for the fix yet, but either they will move the points over to AE or reinstate them when they figure out the fix.

For anyone wanting to transfer points right now, I would just do the smallest transfer you can do and see if it works before moving tens or hundreds of thousands.
Data point: Today I made a small transfer, and then a large transfer. Both appeared in my AE account quickly.
jerry305 is offline