Originally Posted by
ridefar
And, I would add, prima facie airlines do not appear to be meeting the threshold that most every other business in the country is required to meet.
I have highlighted this single line from your post because this sentence seems applicable in so many ongoing threads we have on Air Canada in particular. Somehow accepted practices of contractual exchange, refund of purchase - and I could go on ad infinitum - do not apply in the hallowed halls of Saint-Laurent.