Originally Posted by
sbiddle
I'm confused. You lodged a DT case for flights to the US when Air NZ have been refunding US flights for quite some time?
NZ weren't refunding them when I filed the claim and I had completely forgotten at the time about the DOT rules. Given how NZ were in dealing with me I decided that I wanted to see what the case would do, rather than drop the case and go via DOT.