Originally Posted by grant32
I'm trying to view my booking on ba.com, but keep getting the error "There was a problem with your request, please try again". I can see it just fine on
www.checkmytrip.com. Is anyone else having problems? Thanks. Grant
That happened to me also.
Some features at ba.com are not working well ... and the ba staff is aware of this!?
From 09/21 you can check in without executive-#. However, it works not by pressing the "check in" button.
Sometimes I can check in but not Mrs. USAFAN on the same e-tix.
And on 09/23 I could not check in (for 09/24) at all!
Also, after changing the seat assignment, ba.com still shows the old seats ... even after refresh or new sign-in. Checkmytrip.com shows the correct seat assignment...!
Conclusion: BA's IT department is not in a good shape ... you get only "canned" answers.
On the other hand: I like the BA FAs a lot. Mostly very friendly, helpful and professional. ^
If BA would be run like the IT department, I would not fly with BA any longer ....
