Impressed ... did not know what to expect
I wonder if delta employees and partners are on these forums.
I also expect mockery and typical flame wars on these forums....
In any event, for about a month, I have been traveling on almost the same flight but same 2 cities on the west coast of the US.
I have written personal letters to the cabin crew and pilots of every trip, thanking them for their services during these times and the emotional and mental trauma and dilemmas during the pandemic but still serving us to keep business going and what not.
1 in particular recognized me and personally thanked me as did another one about the letter i gave them..
I'm touched and was not expecting any kind of kudos. On one trip, the pilot personally came up and thanked me and definitely put a genuine smile on their face.
Unfortunately many cabin crew members put up with our crap. but if i can make it better in 1 small way, I know i made a difference. I wish people were more or much better and well behaved but the things we see and hear... ugh. (BTW, I am not a delta employee).
Thanks Delta. Thanks for listening.