FlyerTalk Forums - View Single Post - Downgrade of class - can I ask for cash refund?
Old Jun 28, 2020 | 6:44 am
  #7  
knownothing
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Join Date: Jun 2019
Location: Paris & Scotland (Laird), "Suite on the World"
Programs: Hertz platinum, Bonvoy titanium , Delta flying colonel/platinum/MM, retired old men board member
Posts: 592
Originally Posted by mclachlan4321
I received the following reply from BA. What they say is incorrect isn’t it? I should be able to get a full refund.

“Apologies for the delay in responding to you. Your flights to and from Las Vegas are still scheduled to operate in August but the aircraft operating your flights will no longer have a First cabin, so you will be downgraded to Club World. If you want to have a refund of your ticket, it will be as per the fare rules, as the flights are still operating. Please let us know how you would like to proceed.”
you need to read the "fare rules" and see what it says
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