Originally Posted by
charlesrhona
We are in a similar situation but have already decided to sit it out at present albeit we do not intend travelling. Outbound flight using Avios and an Amex 2-4-1 is on 7th September in CW. Not worried about the Avios booking as this is cancellable up to 24 hours before travel. However,we also have the first night's hotel booked with BA at LAX as well as a car booked for the 2 weeks we are there. Has anyone any experience what BA is doing about these. Hotel booking says it is non-cancellable and AVIS terms quote deduction of 25% if cancelled.
I can never work out how a booking becomes a BA Holiday but from our limited experience, if
you decide to cancel the terms apply - eg non-refundable hotel etc but if the
flights are cancelled by BA you get it all back.
We had a 241 trip, with separately booked car hire (albeit through BA) and the first thing that happened (without any input on our part) was a refund of the car hire, even before the flight cancellations had been announced, then a full refund of avios, fees and voucher (extended by 6 months). For a couple of other BA Holidays, with otherwise non-refundable hotels, we have credit or cash for the full amount - so no loss of hotel costs.