Originally Posted by
sydneyracquelle
I strongly disagree. DM status is definitely worth achieving these days so that one would just have to wait on hold for only 6-8 hours and not longer.
Hah! I was pretty surprised by United vs. Delta in this regard. Called United for something (lowly Gold) and got a pickup right away. DM on Delta.. 20 minute wait / callback time. Better than 6-8 hours I suppose!