Originally Posted by
pull_over
I tried to use this form to remind Lufthansa to refund me the money I requested ~90 days ago, but I was unable to - there's an error and I find it pretty funny. It seems it's just the company policy not to refund.
Well, some people report that refunds have started coming in (at a very slow rate) - including myself. So I am not sure whether trying to re-trigger a pending refund via this website will actually help speeding up the process.