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Thread: Aeromexico cancelled my flight and wants to charge fare difference
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Old Jun 22, 2020 | 1:06 pm
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Eastbay1K
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Originally Posted by Corganbr
I had a LAX-MEX-GRU-MEX-LAX itinerary in business class. They cancelled my outbound flights and now want to charge me the fare difference to rebook on another date. It was a discounted business class fare and the fare difference is now thousands of dollars. They claim the cancellation was due to coronavirus and therefore they are allowed to charge the difference in fare. The attendant was extremely rude on the phone.

Are they allowed to charge the fare difference if they cancelled my original flight? I have no interest in getting a voucher and I understand they are not giving full refunds either.
They are running quite the racket and teetering on insolvency. The only remedy seems to be to file a DOT complaint and do a credit card chargeback. They've not providing any flexibility whatsoever. I could have had the pleasure of paying another $3400 on a $2700 ticket to possibly use it at some point in the future. Yah, right.
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