Originally Posted by
cas_de
I don't know how long this site has been up and running (or if it has been posted somewhere else in here), but you can now trigger the refund via the following link:
https://www.lufthansa.com/de/en/refund
I tried to use this form to remind Lufthansa to refund me the money I requested ~90 days ago, but I was unable to - there's an error and I find it pretty funny. It seems it's just the company policy not to refund.
